Gas fireplace service
Sweep & inspection
Caps & crowns
Flue relining
Masonry repairLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Why San Antonio Homeowners Choose Gelco Chimney Cleaning
We’re an independent Gelco in San Antonio chimney cleaning service provider, and we maintain, repair, and inspect Gelco chimney systems across Bexar County every week. We are not authorized by or affiliated with Gelco, but we know their product lines inside and out, from the snap-lock seams on DuraPlus sections to the creosote traps built into older SureFire caps. Call (903) 515-5079 and you’ll reach a live person who can talk through what you’re seeing and whether it needs attention now or can wait.
What sets our Gelco in Schertz work apart is simple: we diagnose before we recommend. In San Antonio’s heat and humidity, Gelco systems fail in predictable ways. Factory caulk at the top pan degrades in three to five years under UV exposure. Galvanized caps rust at the welded mesh corners. Snap-lock seams separate after repeated thermal cycling. We know these failure modes because we see them on homes from Alamo Heights to Leon Valley, and we tell you exactly what we found, with camera footage to prove it, before any work begins.
Ruben Castellano, our owner, came up through the building and construction program at Los Angeles Trade-Technical College and has worked chimneys across the Southwest for over a decade in San Antonio alone. He’d rather give you a straight answer today than a vague promise you have to call back about tomorrow.
Why Trust Alcott Chimney San Antonio for Your Gelco Chimney Cleaning?
Most chimney companies treat Gelco systems like any other pipe. We don’t, because Gelco’s design details create specific maintenance and repair issues. The internal snap-lock seam on DuraPlus sections, for instance, is a mechanical joint that cannot be re-crimped once it separates. You either replace the section or you don’t fix the problem. A technician who doesn’t recognize that joint will caulk it, charge you, and you’ll have flue gas leaking into the chase again by next winter.
Ruben and our crew have spent years working on Gelco service in Cibolo and San Antonio’s older central neighborhoods, where limestone homes and clay tile liners put real stress on metal chimney components. We know which Gelco parts hold up under South Texas conditions and which ones don’t, and we’ll tell you the difference plainly. We carry OEM Gelco parts when the original coating is still intact, but when a factory part has failed prematurely, we switch to thicker 304 stainless aftermarket flashings or caps. That’s a judgment call based on what we see on your roof, not a parts-catalog guess.
Every technician who arrives at your door is background-checked, identity-verified, and announced to you by name and photo before the visit. That’s the Threshold Standard, and it isn’t optional. You’ll know exactly who’s stepping onto your property, wearing a photo ID badge at the door. For homeowners who are home alone, parents with young kids, or older San Antonio residents who want certainty before opening the door, that’s the whole point.
Styles & brands we work with





Common Gelco Chimney Cleaning Problems We Fix in San Antonio
- Gelco DuraPlus snap-lock seam separation. The internal snap-lock mechanism on DuraPlus sections expands and contracts with every fire. In San Antonio’s temperature swings, cold snaps followed by hot flue gases, the locking tabs eventually fatigue and release. Flue gas then leaks into the chase. This isn’t a caulk fix. We replace the damaged section with an OEM snap-lock piece and verify the connection with a camera.
- Degraded factory caulk on Gelco top pans and storm collars. Three to five years of San Antonio UV exposure will crack and shrink the factory sealant at the flue tile joint. Water follows, then rust, then a ceiling stain inside your house. We scrape the old caulk, inspect the metal for pinholes, and recaulk with a high-temp sealant rated for chimney service. If the top pan has rusted through, we’ll tell you and quote a replacement.
- Creosote accumulation at Gelco SureFire baffles. Older Gelco SureFire wood-burning systems use a built-in termination cap with a baffle design that traps creosote at the flue exit. Once the baffle is more than a quarter coated with glaze, draft drops and smoke rolls back into the den. We remove the heavy buildup with a rotary whip and camera-check the entire run so you can see the result.
- Rusted galvanized steel chimney caps at the mesh corners. Gelco’s galvanized caps fail first at the welded mesh corners. The zinc coating wears thin there, rust takes hold, and the mesh eventually opens enough for chimney swifts or squirrels. In older neighborhoods inside Loop 410, chimney swifts are a protected species, so once they nest you cannot legally remove them until they leave. We install replacement caps before the rust turns into a wildlife problem.
- Water intrusion at the flue tile joint on Gelco Chimney Shield systems. Gelco Chimney Shield liners rely on a tight fit between the liner and the original flue tile. If the tile is cracked or spalled, which is common in King William and Monte Vista homes with original clay liners, water seeps along that joint and deteriorates the mortar. We assess the liner fit, repair the tile where possible, and waterproof the exterior masonry with a breathable siloxane sealer.
Gelco Parts & Our Repair-vs-Replace Approach
We stock common Gelco sections, caps, and flashings in our local inventory so we aren’t waiting on a distributor when your chimney is down. For DuraPlus and DuraTech systems, we keep OEM snap-lock pieces, storm collars, and top pans on the truck for most service calls. For SureFire and Chimney Shield applications, we carry the components that fail most in San Antonio’s climate.
When the original Gelco coating is intact and the part simply wore out, we use OEM Gelco or gel-coated parts to match. But we’ve seen factory galvanized caps fail at the mesh corners within a few years, and when that happens we recommend a 304 stainless aftermarket cap instead. It costs a little more and lasts a lot longer in San Antonio humidity. If your Gelco snap-lock chimney sections show seam separation in more than one joint, we’ll recommend a full flue liner replacement over patching. The locking mechanism isn’t repairable, and piecing a failing system back together just delays an inevitable and more expensive fix. Call (903) 515-5079 and we’ll give you an honest assessment with camera documentation.
Our Gelco Service Process – Step by Step
- 1
Diagnosis. We run a Level 2 camera inspection from the firebox to the cap. You’ll see the footage. If there’s a snap-lock separation, creosote glaze, or rusted mesh, we’ll point to it on screen and explain what it means in plain English.
- 2
Written quote before work. You get a written price for every repair we recommend. No verbal estimates, no surprise line items at the end of the job. The price we hand you is the price you pay.
- 3
The work itself. We remove creosote with a rotary whip or hand brushes depending on your liner type, replace damaged Gelco sections with OEM or upgraded 304 stainless parts as appropriate, and recaulk top pan and storm collar joints with high-temperature sealant.
- 4
Camera verification. After the repair or cleaning, we run the camera again so you can see the result. You shouldn’t have to trust our word. You can see the flue.
- 5
Written guarantee. Every repair carries a written guarantee. If it fails within the coverage period, the second visit is free. That’s the 365-Day Done Right Promise, and it applies to every Gelco repair we complete.
See the difference
Before
After
Before
After
Before
AfterGelco Products We Service & Install in San Antonio
We work on Gelco DuraPlus and DuraTech double-wall chimney systems, Gelco SureFire wood-burning fireplaces, and Gelco Chimney Shield flue liners. Our service covers existing installations from inspection and our Chimney Sweep services like creosote removal to section replacement, cap replacement, flashing repair, and chimney waterproofing. We also install new Gelco sections when we’re repairing a damaged run. Most common components are on our trucks; special-order items usually arrive within a few days. We are an independent Gelco service provider in San Antonio, not a manufacturer-authorized dealer, which means we recommend what’s right for your chimney, not what a corporate parts program tells us to push.
We Also Service These Brands
Gelco is a focus for us, but it’s not the only manufacturer we work with. We service and install DuraFlex liner systems, HeatShield resurfacing, Olympia Chimney components, Famco caps and terminations, and Copperfield products. If your San Antonio home has a mixed system, we can handle the whole thing in one visit.
FAQs – Gelco Chimney Cleaning Service in San Antonio
Is Alcott Chimney San Antonio authorized by Gelco?
No, we are an independent Gelco service provider in San Antonio. We are not affiliated with or authorized by Gelco, which means we recommend the right fix for your chimney rather than whatever a manufacturer program tells us to sell.
Do you use genuine Gelco or OEM parts?
When the original Gelco coating or galvanized finish is intact and the part failed from normal wear, we use OEM Gelco components to match. But when a factory part fails prematurely in San Antonio’s climate, like galvanized caps rusting at the mesh corners, we recommend a thicker 304 stainless aftermarket part instead. We’ll show you both options and the price difference before we order anything.
How long does Gelco chimney cleaning service take?
A standard Gelco wood-burning chimney cleaning takes about an hour to ninety minutes from setup to camera verification. If we’re replacing a damaged DuraPlus section or recaulking a top pan, add another hour or two. We book in windows that account for the actual work, not optimistic estimates.
What Gelco models and series do you cover?
We service Gelco DuraPlus, DuraTech, SureFire, and Chimney Shield systems. That covers the double-wall factory-built chimneys, wood-burning fireplaces, and flue liners most common in San Antonio homes built from the 1990s onward.
Will your service void my Gelco warranty?
An independent service provider cannot void your manufacturer’s warranty, but the wrong parts or an improper repair can. We use OEM-compatible components and document everything with camera footage, which protects you if a warranty claim ever comes up. If your system is still under factory warranty, we’ll tell you before we start whether the work is better handled as a claim.
How much does Gelco chimney cleaning cost in San Antonio?
A standard Gelco chimney cleaning in San Antonio typically runs $189 to $285 for a single flue wood-burning system, not including any repairs we identify during the inspection. Creosote removal for a glazed SureFire system runs higher, typically $325 to $425, because it requires a rotary whip and longer run time. Repairs are quoted separately. Call (903) 515-5079 for an exact quote, and we’ll give you a written price before any work starts.
Book Your Gelco Service in San Antonio, TX
We were called to a 2005 home off Bandera Road where the owner had a Gelco SureFire wood-burning fireplace smoking back into the den. Our tech ran a Level 2 camera inspection and found a quarter-inch creosote glaze from the smoke shelf to the cap, plus a failed snap-lock seam on the upper DuraPlus section that had opened under heat. We removed the heavy creosote with a rotary whip, replaced the damaged Gelco section with an OEM snap-lock piece, and coated the exposed joints with a high-temp sealant. The fireplace now drafts clean with no smoke spillage. That’s the fix we want for your home too. Call (903) 515-5079 for a free estimate.
Written by Ruben Castellano, Owner at Alcott Chimney San Antonio, serving San Antonio since 2002.