Privacy Policy
Effective as of: May 3, 2026
This Privacy Policy governs the collection, use, and disclosure of information obtained by Alcott Chimney San Antonio through its website, alcottchimneysanantonio.com, and through any service request, quote, or inquiry submitted via that website. By accessing alcottchimneysanantonio.com or submitting any request through it, the visitor acknowledges and accepts the practices described herein. This Policy applies to all visitors and prospective customers located within the United States.
What Does Submitting Information Through This Site Mean?
When a visitor transmits information to Alcott Chimney San Antonio by completing a contact form, initiating a chat, requesting a quote, or communicating through any other feature of alcottchimneysanantonio.com, that visitor expressly authorizes Alcott Chimney San Antonio and any parties coordinating on the request to use the submitted information to follow up by telephone call, text message, or electronic mail regarding the inquiry or the services described therein.
This authorization is given freely and is separate from any transaction. Consent to receive telephone calls or text messages is not a condition of purchasing or obtaining any service offered by Alcott Chimney San Antonio, and a visitor may request a service without providing such consent where an alternative means of communication is available.
How Does Alcott Chimney San Antonio Use Aggregate Site-Traffic Data?
Alcott Chimney San Antonio may employ analytics tools that compile anonymous, aggregated information regarding how visitors navigate and interact with alcottchimneysanantonio.com. Such data may include page views, session duration, general geographic region, and referral source. This information is used solely to evaluate and improve website performance. Alcott Chimney San Antonio does not sell individual browsing histories or anonymous traffic data to any party for marketing or commercial purposes.
What Information Does Alcott Chimney San Antonio Collect?
Alcott Chimney San Antonio collects information that visitors provide directly when submitting a contact form, requesting a quote, engaging in a chat, or calling the company. That information may include:
- Full name
- Telephone number
- Email address
- Service address or project location
- Description of the requested work or project
In addition, alcottchimneysanantonio.com automatically records certain technical data when a visitor accesses the site, including pages visited, browser type and version, and general device information. This technical data is used for site administration and security purposes.
To Whom Is a Visitor’s Information Disclosed?
The contact details and project information a visitor submits through alcottchimneysanantonio.com are made available to the licensed contractors, tradespeople, and local service businesses through whom Alcott Chimney San Antonio arranges or facilitates the requested work. Each of those businesses operates under its own management and policies, and upon receipt of a visitor’s information, any such business may reach out to the visitor directly to discuss the project, provide a quote, or schedule service.
Alcott Chimney San Antonio may also share information with third-party vendors that assist in operating alcottchimneysanantonio.com or conducting its business, to the extent necessary for those functions. Information may further be disclosed where required by applicable law or legal process.
Does This Policy Cover External Websites?
alcottchimneysanantonio.com may contain hyperlinks to external websites, including manufacturer product pages, supplier sites, or other third-party resources. Alcott Chimney San Antonio does not operate or control those external sites and is not responsible for their content or privacy practices. This Privacy Policy applies exclusively to alcottchimneysanantonio.com and does not extend to any website reached through an external link. Visitors are encouraged to review the privacy policies of any third-party site they visit.
How Does Alcott Chimney San Antonio Use Cookies and Similar Technologies?
alcottchimneysanantonio.com uses cookies and comparable tracking technologies to retain visitor preferences, maintain session continuity, and gather information about how the site is used. Cookies are small data files stored on a visitor’s device by the browser. The information collected through cookies helps Alcott Chimney San Antonio understand which portions of the site are most useful and identify areas for improvement.
Visitors may configure their browser settings to refuse cookies or to receive a notification before a cookie is stored. Disabling cookies may limit the functionality of certain features of alcottchimneysanantonio.com.
What Should Visitors Know About Text Message Communications?
If a visitor has provided a mobile telephone number and consented to receive text messages, Alcott Chimney San Antonio or its service partners may send SMS communications related to the visitor’s inquiry or service request. Message frequency will vary depending on the nature and status of the request. Standard message and data rates may apply based on the visitor’s wireless carrier plan.
To discontinue receiving text messages, the visitor may reply STOP at any time. To request assistance, the visitor may reply HELP. Opting out of text messages does not affect a visitor’s ability to receive service.
How Can a Visitor Contact Alcott Chimney San Antonio Regarding This Policy?
Any visitor with questions, concerns, or requests relating to this Privacy Policy or the handling of personal information by Alcott Chimney San Antonio is encouraged to reach out directly. Please visit https://alcottchimneysanantonio.com/contact-us/ to submit an inquiry. Alcott Chimney San Antonio will make reasonable efforts to respond in a timely manner.